Select Apps
- Select Apps.
- Select Settings.
- Scroll to and select About phone.
- Select Software update.
- Select System.
- Select Refresh. If your phone is not up to date, follow the instructions on the screen.
How do I reinstall my Sony Xperia?
- Ensure the device is powered off.
- Press and hold the Power button and the Volume Down button (on the right edge of the device) until the Sony screen appears then release.
- From the System Recovery screen, select Factory Reset.
- Select Yes.
Why does my Sony Xperia keep restarting?
A common reason that the Sony Xperia XZ keeps restarting or rebooting itself is because of the new firmware update has been installed. The reason for this is when you complete a Sony Xperia XZ factory reset; everything on the Sony Xperia XZ will be deleted. An application is responsible for the sudden reboots.
How do I repair the software on my Sony Xperia device?
On the Xperia Companion application, under Manage your Xperia, click Software repair. Mark the My device cannot be detected check box, then click Next. Follow the on-screen instructions.
How do I Fix my Xperia device cannot be detected?
Download and install the Xperia Companion application on your computer. Launch the application after it’s installed. Turn off your Xperia device then connect it to your computer using a USB cable. On the Xperia Companion application, under Manage your Xperia, click Software repair. Mark the My device cannot be detected check box, then click Next.
What is Xperia companion and how do I use it?
Xperia Companion offers an easy way to install new software updates, but also to perform a software repair – a quick and easy way to solve any performance issues. On Xperia smartphones released from 2019 onwards, you cannot use Xperia Companion to restore your content. Please use Google Drive to back up and restore your content.
What happens to my Files after a software update or repair?
All files stored in the internal memory of your device will be deleted during a software repair. Since your device couldn’t finish the start-up procedure, it’s not possible to back up your files. A start-up procedure after a software update or repair might take up to 30 minutes, and could include a few restarts.
